since our founding in 1994. Words That Work is a company of professional, experienced technical writers with unparalleled experience, maturity, and depth. Whatever your user or technical documentation needs, whether produced for a single project or maintained during ongoing release cycles, Words That Work is ready and willing to exceed your expectations.
Located in Markham, Ontario, we solve challenges in producing online help for desktop and mobile devices, user guides and manuals in print/PDF format, instructional software videos, technical documentation, training materials, proposals and factual marketing materials, and more. Whether you need new documentation developed, existing content maintained, or consultation services to help you decide how to solve your technical writing challenges, we provide a flexible, cost-effective approach.